Privacy and GDPR

How we handle your personal data

We keep personal data collection limited to what we need to answer enquiries, provide accounting services, and meet Bulgarian legal obligations.

Minimal collectionwe only request details needed to respond and follow up
Optional analytics onlyGoogle measurement stays denied until you accept analytics cookies
Third-party services disclosedGoogle Fonts, Google Maps, and WhatsApp are explained here

What we collect

Personal data is limited to contact and service-request details

When you contact us

We may process your name, email address, subject, message, and any company details you choose to share. The contact form also includes a hidden anti-spam field and a privacy consent checkbox.

When you call or message us

If you call, use WhatsApp, or follow a contact link, the third-party service you choose may process your data under its own terms and privacy policy.

Why we use it

We use your details to respond to your inquiry, prepare a quote or next step, and keep records required by law.

How long we keep it

We keep enquiry data only as long as needed to answer you, manage the relationship, and satisfy legal or accounting retention duties.

Legal basis and sharing

We normally process enquiry data to take steps at your request before entering into a contract, and to pursue our legitimate interest in responding to business enquiries. Where we rely on consent, you can withdraw it at any time.

We do not sell personal data. We may share information with service providers that help us run the site or deliver communication tools, and with professional advisers when required for accounting, tax, or legal work.

Because our site uses Google Fonts and can load Google Maps when you choose to view the map, your browser may connect to Google servers when those resources are used. Google measurement stays off unless you allow analytics. If you do allow it, the Google tag may load with your consent settings applied.

If you allow analytics, we may use Google Analytics measurement to understand page visits, contact actions, and general site usage. If you do not allow analytics, those storage-based analytics features remain denied.

Your rights

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion where legally allowed
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the relevant data protection authority

Questions about your data?

Use the contact form and we will reply with the minimum information needed for the next step.